From a8a970059f2b3d0e75745993ecef1643e90ec95d Mon Sep 17 00:00:00 2001 From: Tyler Davis Date: Wed, 27 Oct 2021 00:47:29 +0000 Subject: consolidate to to one line for most, add HPE --- CV-Resume.md | 259 ++++++++++++++++++------------------------------------- Normal-Resume.md | 100 +++++++++------------ 2 files changed, 125 insertions(+), 234 deletions(-) diff --git a/CV-Resume.md b/CV-Resume.md index ad8efb9..6eda5db 100644 --- a/CV-Resume.md +++ b/CV-Resume.md @@ -9,22 +9,30 @@ ## Work History +### HP Enterprise (HPE) -- Lead SRE Evangelist (IC) + +Duration: July 2021 - _Current_ + +Remote (Fort Collins, CO) ([HP Enterprise][15]) + +Position Summary: Technical Lead for SRE across the Greenlake Central (GLC) organization of HP Enterprise (HPE). Responsible for building and expanding a global team of SREs and SRE-interested developers, engaging in critical business review, advisory roles, and direct development support for over 27 service teams worldwide. + +- Designed and deployed APPID application catalog to drive clear metrics, analysis, and incident response. +- Developed engineering configuration standards to reduce incident likelihood across platforms and deployments. +- Integrated SRE and Security reviews with Architecture revview in a three-pronged approach to reduce incident frequency across new and existing systems. + ### Nordstrom -- Engineer Sr 2 (SRE, IC Role) -Duration: Feb 2021 - _Current_ +Duration: Feb 2021 - June 2021 Seattle, WA ([www.nordstrom.com][2]) -Position Summary: Senior SRE providing direct guidance for architecture, -design, reliability, security, and tokenization. Engaged in troubleshooting for -infrastructure issues, developed company-wide language toolsets, and -delivered critical software fixes for multiple core systems. +Position Summary: Senior SRE providing direct guidance for architecture, design, reliability, security, and tokenization. Engaged in troubleshooting for infrastructure issues, developed company-wide language toolsets, and delivered critical software fixes for multiple core systems. - Primary advisor for tokenization in Design Reviews. - Primary constributor for Go SIG within Nordstrom. - Developed sample applications and standard-pipeline template for Go. -- Developed multi-cloud solution for achieving load-test at over 30x original - performance goals. +- Developed multi-cloud solution for achieving load-test at over 30x original performance goals. ### Nordstrom -- Manager, Engineering (RET) @@ -32,27 +40,17 @@ Duration: Nov 2019 - Feb 2021 Seattle, WA ([www.nordstrom.com][2]) -Position Summary: Created the Reliability Engineering Tools (RET) team, a -development-focused team responsible for the NERDS event-readiness platform, -legacy Nordstrom Enterprise Tokenization service (NETS), and the modern -tokenization platform "Fort Knox" (FK). +Position Summary: Created the Reliability Engineering Tools (RET) team, a development-focused team responsible for the NERDS event-readiness platform, legacy Nordstrom Enterprise Tokenization service (NETS), and the modern tokenization platform "Fort Knox" (FK). -_Note_: Nordstrom Engineering Managers are expected to have a 60%/40% split -between people-management and direct-contribution time (e.g. contributing code -to projects). +_Note_: Nordstrom Engineering Managers are expected to have a 60%/40% split between people-management and direct-contribution time (e.g. contributing code to projects). -- Lead FortKnox from inception to MVP in 6 weeks. Production readiness achieved - two weeks later, using Java and Memcached. +- Lead FortKnox from inception to MVP in 6 weeks. Production readiness achieved two weeks later, using Java and Memcached. - Rebuilt FortKnox in Go using an internal cache in 4 weeks. -- Onboarded 40+ clients within six months, reducing PI (CCPA/GDPR/PIPEDA) - exposure across the organization. -- Supported TokenSwapper (PCI FortKnox) build in 12 weeks, followed by migration - for all stakeholders from Legacy tokenization system and CC - processors. +- Onboarded 40+ clients within six months, reducing PI (CCPA/GDPR/PIPEDA) exposure across the organization. +- Supported TokenSwapper (PCI FortKnox) build in 12 weeks, followed by migration for all stakeholders from Legacy tokenization system and CC processors. - SME for Go language (golang) - Contributed core Go CI pipelines for the Standard Pipeline. -- Reduced load times for NERDS pages 100x, improving customer experience and - performance. +- Reduced load times for NERDS pages 100x, improving customer experience and performance. ### Nordstrom -- Manager, Engineering (SRE) @@ -60,18 +58,12 @@ Duration: Oct 2018 - Nov 2019 Seattle, WA ([www.nordstrom.com][2]) -Position Summary: Engineering Manager supporting the SRE team which provides -direct support to other teams, especially in regards to service and system -reliability. The team owned site-wide load testing, the NERDS event-readiness -system, and lead the Design Review system for each new service produced in -Nordstrom engineering. +Position Summary: Engineering Manager supporting the SRE team which provides direct support to other teams, especially in regards to service and system reliability. The team owned site-wide load testing, the NERDS event-readiness system, and lead the Design Review system for each new service produced in Nordstrom engineering. -- Managed SRE team through deployment and migration of Splunk and NewRelic - across the organization. +- Managed SRE team through deployment and migration of Splunk and NewRelic across the organization. - Supported SRE team through multiple changes in Engineering Design Review process as both an advocate and escalation point. -- Ongoing development support for load-test engine, Go code in other teams, and - other technical advice. +- Ongoing development support for load-test engine, Go code in other teams, and other technical advice. ### Nordstrom -- Engineer Sr 2 (SRE) @@ -79,18 +71,12 @@ Duration: Nov 2017 - Oct 2018 Seattle, WA ([www.nordstrom.com][2]) -Position Summary: Senior Site Reliability Engineer responsible for improving -system reliability, optimization, SME for technologies, mentoring employees -(including non-engineers), and Tier-2/3 on-call response for incidents. +Position Summary: Senior Site Reliability Engineer responsible for improving system reliability, optimization, SME for technologies, mentoring employees (including non-engineers), and Tier-2/3 on-call response for incidents. -- Lead Design Review advocate for engineering-wide review of projects and - architectures/implementations. +- Lead Design Review advocate for engineering-wide review of projects and architectures/implementations. - SME for Go at Nordstrom (Golang) -- Key technical contributor for the "NERDS" event-readiness platform (Golang, - MySQL, AWS) -- Built, project-managed, and delivered site-wide load-testing and - acceptability-testing platform for Nordstrom.com (and now Nordstrom.ca). - (Golang, GCP, GRPC, Protobuf) +- Key technical contributor for the "NERDS" event-readiness platform (Golang, MySQL, AWS) +- Built, project-managed, and delivered site-wide load-testing and acceptability-testing platform for Nordstrom.com (and now Nordstrom.ca). (Golang, GCP, GRPC, Protobuf) ### TUNE -- SRE II @@ -98,21 +84,14 @@ Duration: Sept 2016 - Nov 2017 Seattle, WA ([www.tune.com][3]) -Position Summary: Hybrid Ops/Developer role dedicated to TUNE Management -Console (TMC) teams, managing needs and conflicting priorities of Operations, -IT/DevOps, and TMC teams. +Position Summary: Hybrid Ops/Developer role dedicated to TUNE Management Console (TMC) teams, managing needs and conflicting priorities of Operations, IT/DevOps, and TMC teams. -- Reduced Ops ticket initial response time from 2 days to 15 mins, and mean - resolution time by half for TMC teams. -- Contributed features and tests to multiple high-performance edge and ETL - applications (>30k RPS/host) across the ecosystem. (Golang) -- Migrated multiple systems into docker and EC2 Container Service (ECS) - significantly reducing overhead and resource requirements. +- Reduced Ops ticket initial response time from 2 days to 15 mins, and mean resolution time by half for TMC teams. +- Contributed features and tests to multiple high-performance edge and ETL applications (>30k RPS/host) across the ecosystem. (Golang) +- Migrated multiple systems into docker and EC2 Container Service (ECS) significantly reducing overhead and resource requirements. - Automated system recovery operations in AWS via Lambda & Cloudwatch. -- Implemented internal functions in production Go services to reduce external - dependencies (Golang, ECS). -- Deployed and managed Kafka, Cassandra, and docker infrastructure in - production. +- Implemented internal functions in production Go services to reduce external dependencies (Golang, ECS). +- Deployed and managed Kafka, Cassandra, and docker infrastructure in production. - Multiple bugfixes against company-wide deployment system. (Python) ### Porch.com -- DevOps Engineer II @@ -121,26 +100,15 @@ Duration: April 2015 - Sept 2016 Seattle, WA ([www.porch.com][4]) -Position Summary: Build, maintain, manage, and secure computing infrastructure -while working with Engineering and Business teams to meet all schedules and -deadlines.- Responsible for building unbreakable infrastructure with testing -and production requirements. +Position Summary: Build, maintain, manage, and secure computing infrastructure while working with Engineering and Business teams to meet all schedules and deadlines.- Responsible for building unbreakable infrastructure with testing and production requirements. -- Migrated entire AWS environment to Google Compute Platform (GCP) in four - months, assisting code modifications and infrastructure cleanup, while - meeting and accommodating deadlines from all teams and management. +- Migrated entire AWS environment to Google Compute Platform (GCP) in four months, assisting code modifications and infrastructure cleanup, while meeting and accommodating deadlines from all teams and management. - Reduced hosting costs by >70% through analysis, optimization, and monitoring. -- Delivered presentation on behalf of Porch.com at OSCON 2015 for Kubernetes - 1.0 launch: [https://youtu.be/JDUV3fjhFEI][5] -- Presented as part of a Customer Panel on Containers and container-related - technologies (February 2016) hosted by Google and Redapt. -- Replaced multiple file and database driven services with programs providing - simple RESTful APIs, written in Go (golang), improving all related metrics. -- Migrated application build operations into ephemeral docker containers, - reducing system management requirements, improving Developer productivity and - flexibility. -- Presented "Containers in Production" portion of Google Webinar: - [https://youtu.be/w-snFo0pPJE][6] +- Delivered presentation on behalf of Porch.com at OSCON 2015 for Kubernetes 1.0 launch: [https://youtu.be/JDUV3fjhFEI][5] +- Presented as part of a Customer Panel on Containers and container-related technologies (February 2016) hosted by Google and Redapt. +- Replaced multiple file and database driven services with programs providing simple RESTful APIs, written in Go (golang), improving all related metrics. +- Migrated application build operations into ephemeral docker containers, reducing system management requirements, improving Developer productivity and flexibility. +- Presented "Containers in Production" portion of Google Webinar: [https://youtu.be/w-snFo0pPJE][6] ### Recurly -- Systems Engineer @@ -148,31 +116,17 @@ Duration: Nov 2014 - April 2015 San Francisco, CA ([www.recurly.com][7]) -Position Summary: Maintain and improve existing systems across IT and DevOps -while interfacing with high-profile customers and the development team. +Position Summary: Maintain and improve existing systems across IT and DevOps while interfacing with high-profile customers and the development team. - Responsible for full stack deployment, maintenance, and troubleshooting. -- All activities are required to adhere to SSAE16 and PCIv3 Level 1 compliance - due to PII and credit-card data security requirements. - -- Maintained and deployed new datacenters while retaining full PCIv3 Level 1 - compliance at each point during the process, maintaining "four nines" - (99.99%) uptime. -- Streamlined and upgraded WiFI deployment to minimize roaming difficulties and - maximize throughput with Apple laptops while simultaneously offloading - non-essential wireless networks to isolated access points. -- Proposed cost-saving hardware solution for headquarters' IDS, DNS, and other - local services while passing fire-code regulations in the "Networking - Closet." -- Successfully extracted, processed, and transferred notification data to - customer after the load overwhelmed delivery systems (80,000 records). -- Provided ongoing support to high-profile client while exceeding SLA - agreements for data-delivery. -- Deployed new platform (JVM-based) while updating CI and deployment systems to - match (moving from Capistrano+Git-based deploy to Salt+Debian packages). -- Retained a high-profile client by updating and generalizing software for - records export and compliance purposes. This software is now also used by - other clients. +- All activities are required to adhere to SSAE16 and PCIv3 Level 1 compliance due to PII and credit-card data security requirements. +- Maintained and deployed new datacenters while retaining full PCIv3 Level 1 compliance at each point during the process, maintaining "four nines" (99.99%) uptime. +- Streamlined and upgraded WiFI deployment to minimize roaming difficulties and maximize throughput with Apple laptops while simultaneously offloading non-essential wireless networks to isolated access points. +- Proposed cost-saving hardware solution for headquarters' IDS, DNS, and other local services while passing fire-code regulations in the "Networking Closet." +- Successfully extracted, processed, and transferred notification data to customer after the load overwhelmed delivery systems (80,000 records). +- Provided ongoing support to high-profile client while exceeding SLA agreements for data-delivery. +- Deployed new platform (JVM-based) while updating CI and deployment systems to match (moving from Capistrano+Git-based deploy to Salt+Debian packages). +- Retained a high-profile client by updating and generalizing software for records export and compliance purposes. This software is now also used by other clients. ### KIXEYE -- Security Engineer @@ -180,23 +134,13 @@ Duration: May 2014 - Nov 2014 San Francisco, CA ([www.kixeye.com][8]) -Position Summary: Successfully deployed secure infrastructure from scratch. -Responsible for ongoing security stance, investigations, and architecture -designs company-wide, including development and analysis of all products and -integrations. - -- Proposed, researched, and gained support for replacement of insecure Skype - chat with Atlassian HipChat. -- Ongoing investigation and deployment of network and host monitoring systems - (OSSEC) including creating new configurations and data representations. -- Managed client-side configuration and deployment of 802.1X network - authentication (wired and wireless) to 100% compliance within three business - days (88% compliance within one day) by personally visiting each employee. -- Researched, administered, and personally implemented two-factor - authentication (Duo Security) to all employees and contractors within two - business days. -- Researched, administered, and deployed corporate password and shared-secret - platform (LastPass Enterprise). +Position Summary: Successfully deployed secure infrastructure from scratch. Responsible for ongoing security stance, investigations, and architecture designs company-wide, including development and analysis of all products and integrations. + +- Proposed, researched, and gained support for replacement of insecure Skype chat with Atlassian HipChat. +- Ongoing investigation and deployment of network and host monitoring systems (OSSEC) including creating new configurations and data representations. +- Managed client-side configuration and deployment of 802.1X network authentication (wired and wireless) to 100% compliance within three business days (88% compliance within one day) by personally visiting each employee. +- Researched, administered, and personally implemented two-factor authentication (Duo Security) to all employees and contractors within two business days. +- Researched, administered, and deployed corporate password and shared-secret platform (LastPass Enterprise). - Managed puppet deployment and configuration of above-mentioned systems. ### KIXEYE -- IT Developer & Systems Admin @@ -205,19 +149,12 @@ Duration: March 2013 - May 2014 San Francisco, CA ([www.kixeye.com][8]) -Position Summary: Responsible for general troubleshooting, maintenance, -upgrades, and management of the Atlassian software stack, third-party / SaaS -integrations with our customized in-house infrastructure, and expert opinions -on in-house technologies. +Position Summary: Responsible for general troubleshooting, maintenance, upgrades, and management of the Atlassian software stack, third-party / SaaS integrations with our customized in-house infrastructure, and expert opinions on in-house technologies. -- Proposed and performed migration of remotely-hosted Atlassian software - instances to KIXEYE-owned infrastructure while respecting all teams’ - development schedules. -- Managed and expanded Active Directory and network services infrastructure - (DNS, DHCP, file-sharing) as needed throughout company growth. +- Proposed and performed migration of remotely-hosted Atlassian software instances to KIXEYE-owned infrastructure while respecting all teams’ development schedules. +- Managed and expanded Active Directory and network services infrastructure (DNS, DHCP, file-sharing) as needed throughout company growth. - Created and extended multiple systems integrations with corporate LDAP. -- Lead Investigator for planning and execution of subsequent investigations - after KIXEYE security breach. +- Lead Investigator for planning and execution of subsequent investigations after KIXEYE security breach. ### Atlassian -- Senior Support Engineer @@ -225,23 +162,13 @@ Duration: Jan 2011 - March 2013 San Francisco, CA ([www.atlassian.com][9]) -Position Summary: Final-tier investigator prior to sending bug reports to the -Development teams. These issues would be “passed up” from Tier-1 support to -myself (with only one Senior per team) where I was responsible for addressing -issues across multiple time zones (EMEA, Pacific/US, and APAC). Also -responsible for training new recruits and any prospective “Seniors.” In my -spare time, I also assisted other teams and enhanced Support techniques for -better/faster analysis and resolution of issues across all products. +Position Summary: Final-tier investigator prior to sending bug reports to the Development teams. These issues would be “passed up” from Tier-1 support to myself (with only one Senior per team) where I was responsible for addressing issues across multiple time zones (EMEA, Pacific/US, and APAC). Also responsible for training new recruits and any prospective “Seniors.” In my spare time, I also assisted other teams and enhanced Support techniques for better/faster analysis and resolution of issues across all products. - Considered the "JVM tuning expert" across worldwide support team. - Supported Bitbucket users to determine large-scale support-facility requirements. -- Principal Developer for community-help site (answers.atlassian.com). - Coordinated with contracted programmer and provided features as requested by - other teams and management. (Python) -- Recognized “scaling issues” within the Support Organization and proposed - procedural changes which were adopted across international teams. -- Improved Support tools (automatic log analysis programs and Hercules support - bot) and provided DevOps resources to the San Francisco team. +- Principal Developer for community-help site (answers.atlassian.com). Coordinated with contracted programmer and provided features as requested by other teams and management. (Python) +- Recognized “scaling issues” within the Support Organization and proposed procedural changes which were adopted across international teams. +- Improved Support tools (automatic log analysis programs and Hercules support bot) and provided DevOps resources to the San Francisco team. - Patched and published JIRA SVN plugin to solve a customer-reported issue. ### Popstar Networks- Systems Administrator @@ -250,27 +177,14 @@ Duration: Oct 2008 - Jan 2011 Olathe, KS (popstarnetworks.com -- defunct) -Position Summary: “Jack of all trades” as the company went from 16 to 50 people -during employment. Responsible for maintaining, updating, and troubleshooting -nationwide deployments of 97%-uptime client systems, including on-call and -proactive support, while maintaining product infrastructure and developing -corporate internal systems as the company grew. Also worked closely with the -engineering team, taking on abandoned projects (e.g. device integration via -serial interface, service updater written in C++, etc). - -- Responsible for debugging production code for client-side systems and working - with Engineering to resolve any issues. -- Developed 24/7 monitoring system to proactively identify issues in our - product. This system was soon declared “critical infrastructure” and - immediately enhanced Sales revenue. -- Created and deployed custom company-wide backup software for employee - laptops. (Perl) -- Developed custom software for transferring and processing client runtime - reports to on-site office storage for billing. (Python) -- Investigated and coded device integration software for flagship software - product (JavaSE) -- Coded critical bugfix and additional features for product service platform - updater (C++) +Position Summary: “Jack of all trades” as the company went from 16 to 50 people during employment. Responsible for maintaining, updating, and troubleshooting nationwide deployments of 97%-uptime client systems, including on-call and proactive support, while maintaining product infrastructure and developing corporate internal systems as the company grew. Also worked closely with the engineering team, taking on abandoned projects (e.g. device integration via serial interface, service updater written in C++, etc). + +- Responsible for debugging production code for client-side systems and working with Engineering to resolve any issues. +- Developed 24/7 monitoring system to proactively identify issues in our product. This system was soon declared “critical infrastructure” and immediately enhanced Sales revenue. +- Created and deployed custom company-wide backup software for employee laptops. (Perl) +- Developed custom software for transferring and processing client runtime reports to on-site office storage for billing. (Python) +- Investigated and coded device integration software for flagship software product (JavaSE) +- Coded critical bugfix and additional features for product service platform updater (C++) ### Community America Credit Union- IT Intern @@ -278,9 +192,7 @@ Duration: May 2005 - July 2005 Olathe, KS ([www.cacu.com][10]) -Position Summary: Campaigned to be hired as an intern when the company had no -internship program. Was accepted on the merits of my interview and discussions -with the team. +Position Summary: Campaigned to be hired as an intern when the company had no internship program. Was accepted on the merits of my interview and discussions with the team. - Worked with developers creating new backend processing systems (C#) @@ -290,34 +202,26 @@ Duration: Oct 2004 - May 2005 Overland Park, KS ([jccc.edu][11]) -Position Summary: Responsible for maintaining computers, assisting users, and -otherwise making sure everyone who used the labs continued to enjoy using the -lab services. +Position Summary: Responsible for maintaining computers, assisting users, and otherwise making sure everyone who used the labs continued to enjoy using the lab services. -- Performed forensic recovery of files stored on floppy disk and then-new flash - drives as a free service for students and professors. +- Performed forensic recovery of files stored on floppy disk and then-new flash drives as a free service for students and professors. ## Education -- [University of Kansas][12] College of Liberal Arts & Sciences, B.A. Sociology - Lawrence, KS (August 2005 - September 2008) +- [University of Kansas][12] College of Liberal Arts & Sciences, B.A. Sociology Lawrence, KS (August 2005 - September 2008) -- Coursera - Strategic Leadership and Management Specialization - [Certificate - EAP4D522TGU6A][13] (August 2017 - July 2017) +- Coursera - Strategic Leadership and Management Specialization - [Certificate EAP4D522TGU6A][13] (August 2017 - July 2017) ## Presentations and Publications - [Kubernetes 1.0 Launch - Customer Showcase: Porch][5] (2015) -- [Webinar: Managing Containers in Production with Google Container Engine & - Kubernetes][6] (2016) +- [Webinar: Managing Containers in Production with Google Container Engine & Kubernetes][6] (2016) ## Core Technical Skills - Languages: Go (Golang), Python, Java, Perl, C, C++, Rust (rustlang) -- Platforms: GCP, Kubernetes, Docker, JVM, MySQL, PostgreSQL, AWS, Datadog, - NewRelic, Splunk -- Competencies: Information Security, Privacy, Systems Architecture, Software - Design, Site Reliability Engineering (SRE) +- Platforms: GCP, Kubernetes, Docker, JVM, MySQL, PostgreSQL, AWS, Datadog, NewRelic, Splunk +- Competencies: Information Security, Privacy, Systems Architecture, Software Design, Site Reliability Engineering (SRE) [1]:https://github.com/tydavis/ [2]:https://www.nordstrom.com/ @@ -333,3 +237,4 @@ lab services. [12]:https://sociology.ku.edu/ [13]:https://www.coursera.org/account/accomplishments/specialization/certificate/EAP4D522TGU6 [14]:https://www.linkedin.com/in/davisty/ +[15]:https://www.hpe.com/us/en/home.html diff --git a/Normal-Resume.md b/Normal-Resume.md index 0144512..f795a47 100644 --- a/Normal-Resume.md +++ b/Normal-Resume.md @@ -9,22 +9,30 @@ ## Work History -### Nordstrom -- Engineer, Senior 2 (SRE, IC Role) +### HP Enterprise (HPE) -- Lead SRE Evangelist (IC) -Duration: Feb 2021 - _Current_ +Duration: July 2021 - _Current_ + +Remote (Fort Collins, CO) ([HP Enterprise][15]) + +Position Summary: Technical Lead for SRE across the Greenlake Central (GLC) organization of HP Enterprise (HPE). Responsible for building and expanding a global team of SREs and SRE-interested developers, engaging in critical business review, advisory roles, and direct development support for over 27 service teams worldwide. + +- Designed and deployed APPID application catalog to drive clear metrics, analysis, and incident response. +- Developed engineering configuration standards to reduce incident likelihood across platforms and deployments. +- Integrated SRE and Security reviews with Architecture revview in a three-pronged approach to reduce incident frequency across new and existing systems. + +### Nordstrom -- Engineer Sr 2 (SRE, IC Role) + +Duration: Feb 2021 - June 2021 Seattle, WA ([www.nordstrom.com][2]) -Position Summary: Senior SRE providing direct guidance for architecture, -design, reliability, security, and tokenization. Engaged in troubleshooting for -infrastructure issues, developed company-wide language toolsets, and -delivered critical software fixes for multiple core systems. +Position Summary: Senior SRE providing direct guidance for architecture, design, reliability, security, and tokenization. Engaged in troubleshooting for infrastructure issues, developed company-wide language toolsets, and delivered critical software fixes for multiple core systems. - Primary advisor for tokenization in Design Reviews. - Primary constributor for Go SIG within Nordstrom. - Developed sample applications and standard-pipeline template for Go. -- Developed multi-cloud solution for achieving load-test at over 30x original - performance goals. +- Developed multi-cloud solution for achieving load-test at over 30x original performance goals. ### Nordstrom -- Manager, Engineering (RET) @@ -32,27 +40,17 @@ Duration: Nov 2019 - Feb 2021 Seattle, WA ([www.nordstrom.com][2]) -Position Summary: Created the Reliability Engineering Tools (RET) team, a -development-focused team responsible for the NERDS event-readiness platform, -legacy Nordstrom Enterprise Tokenization service (NETS), and the modern -tokenization platform "Fort Knox" (FK). +Position Summary: Created the Reliability Engineering Tools (RET) team, a development-focused team responsible for the NERDS event-readiness platform, legacy Nordstrom Enterprise Tokenization service (NETS), and the modern tokenization platform "Fort Knox" (FK). -_Note_: Nordstrom Engineering Managers are expected to have a 60%/40% split -between people-management and direct-contribution time (i.e. contributing code -to projects). +_Note_: Nordstrom Engineering Managers are expected to have a 60%/40% split between people-management and direct-contribution time (e.g. contributing code to projects). -- Lead FortKnox from inception to MVP in 6 weeks. Production readiness achieved - two weeks later, using Java and Memcached. +- Lead FortKnox from inception to MVP in 6 weeks. Production readiness achieved two weeks later, using Java and Memcached. - Rebuilt FortKnox in Go using an internal cache in 4 weeks. -- Onboarded 40+ clients within six months, reducing PI (CCPA/GDPR/PIPEDA) - exposure across the organization. -- Supported TokenSwapper (PCI FortKnox) build in 12 weeks, followed by migration - for all stakeholders from Legacy tokenization system and CC - processors. +- Onboarded 40+ clients within six months, reducing PI (CCPA/GDPR/PIPEDA) exposure across the organization. +- Supported TokenSwapper (PCI FortKnox) build in 12 weeks, followed by migration for all stakeholders from Legacy tokenization system and CC processors. - SME for Go language (golang) - Contributed core Go CI pipelines for the Standard Pipeline. -- Reduced load times for NERDS pages 100x, improving customer experience and - performance. +- Reduced load times for NERDS pages 100x, improving customer experience and performance. ### Nordstrom -- Manager, Engineering (SRE) @@ -60,18 +58,12 @@ Duration: Oct 2018 - Nov 2019 Seattle, WA ([www.nordstrom.com][2]) -Position Summary: Engineering Manager supporting the SRE team which provides -direct support to other teams, especially in regards to service and system -reliability. The team owned site-wide load testing, the NERDS event-readiness -system, and lead the Design Review system for each new service produced in -Nordstrom engineering. +Position Summary: Engineering Manager supporting the SRE team which provides direct support to other teams, especially in regards to service and system reliability. The team owned site-wide load testing, the NERDS event-readiness system, and lead the Design Review system for each new service produced in Nordstrom engineering. -- Managed SRE team through deployment and migration of Splunk and NewRelic - across the organization. +- Managed SRE team through deployment and migration of Splunk and NewRelic across the organization. - Supported SRE team through multiple changes in Engineering Design Review process as both an advocate and escalation point. -- Ongoing development support for load-test engine, Go code in other teams, and - other technical advice. +- Ongoing development support for load-test engine, Go code in other teams, and other technical advice. ### Nordstrom -- Engineer Sr 2 (SRE) @@ -79,41 +71,29 @@ Duration: Nov 2017 - Oct 2018 Seattle, WA ([www.nordstrom.com][2]) -Position Summary: Senior Site Reliability Engineer responsible for improving -system reliability, optimization, SME for technologies, mentoring employees -(including non-engineers), and Tier-2/3 on-call response for incidents. +Position Summary: Senior Site Reliability Engineer responsible for improving system reliability, optimization, SME for technologies, mentoring employees (including non-engineers), and Tier-2/3 on-call response for incidents. -- Lead Design Review advocate for engineering-wide review of projects and - architectures/implementations. +- Lead Design Review advocate for engineering-wide review of projects and architectures/implementations. - SME for Go at Nordstrom (Golang) -- Designed and built multiple tools for managing daily SRE deliverables (Golang) -- Key technical contributor for the "NERDS" event-readiness platform (Golang, - MySQL, AWS) -- Built, project-managed, and delivered site-wide load-testing and - acceptability-testing platform for Nordstrom.com (and now Nordstrom.ca). - (Golang, GCP, GRPC, Protobuf) +- Key technical contributor for the "NERDS" event-readiness platform (Golang, MySQL, AWS) +- Built, project-managed, and delivered site-wide load-testing and acceptability-testing platform for Nordstrom.com (and now Nordstrom.ca). (Golang, GCP, GRPC, Protobuf) ## Education -- [University of Kansas][7] College of Liberal Arts & Sciences, B.A. Sociology - Lawrence, KS (August 2005 - September 2008) +- [University of Kansas][12] College of Liberal Arts & Sciences, B.A. Sociology Lawrence, KS (August 2005 - September 2008) -- Coursera - Strategic Leadership and Management Specialization - [Certificate - EAP4D522TGU6A][8] (August 2017 - July 2017) +- Coursera - Strategic Leadership and Management Specialization - [Certificate EAP4D522TGU6A][13] (August 2017 - July 2017) ## Presentations and Publications - [Kubernetes 1.0 Launch - Customer Showcase: Porch][5] (2015) -- [Webinar: Managing Containers in Production with Google Container Engine & - Kubernetes][6] (2016) +- [Webinar: Managing Containers in Production with Google Container Engine & Kubernetes][6] (2016) ## Core Technical Skills - Languages: Go (Golang), Python, Java, Perl, C, C++, Rust (rustlang) -- Platforms: GCP, Kubernetes, Docker, JVM, MySQL, PostgreSQL, AWS, Datadog, - NewRelic, Splunk -- Competencies: Information Security, Privacy, Systems Architecture, Software - Design, Site Reliability Engineering (SRE) +- Platforms: GCP, Kubernetes, Docker, JVM, MySQL, PostgreSQL, AWS, Datadog, NewRelic, Splunk +- Competencies: Information Security, Privacy, Systems Architecture, Software Design, Site Reliability Engineering (SRE) [1]:https://github.com/tydavis/ [2]:https://www.nordstrom.com/ @@ -121,6 +101,12 @@ system reliability, optimization, SME for technologies, mentoring employees [4]:https://www.porch.com/ [5]:https://youtu.be/JDUV3fjhFEI [6]:https://youtu.be/w-snFo0pPJE -[7]:https://sociology.ku.edu/ -[8]:https://www.coursera.org/account/accomplishments/specialization/certificate/EAP4D522TGU6 -[9]:https://www.linkedin.com/in/davisty/ +[7]:https://recurly.com/ +[8]:https://www.kixeye.com/ +[9]:https://www.atlassian.com/ +[10]:https://www.communityamerica.com/ +[11]:https://www.jccc.edu/ +[12]:https://sociology.ku.edu/ +[13]:https://www.coursera.org/account/accomplishments/specialization/certificate/EAP4D522TGU6 +[14]:https://www.linkedin.com/in/davisty/ +[15]:https://www.hpe.com/us/en/home.html -- cgit v1.2.3